Privacy Policy

Last updated: July 28, 2026

Ever Frame ("we", "us") makes an e-paper display device and the companion service at app.theeverframe.com. This policy explains what information we collect, why, and what we do with it.

Information we collect

• Account information. Your email address, name (optional), and a hashed password when you create an account.
• Content you add. Photos you upload, recipes and workouts you create, and playlist configuration. Photos are stored so we can prepare them for display on your frame.
• Weather locations. City names and coordinates you choose for the weather display. These describe places you want weather for; we do not track your device's location.
• Device information. Your frame's hardware identifier (MAC address) and display settings, used to deliver images to the right frame.
• Waitlist email. If you join our launch waitlist, we store the email address you provide, solely to contact you about Ever Frame availability.

Google Calendar data

If you choose to connect Google Calendar, we request read-only access to your calendar events. We use this access only to show your upcoming events on your own frame. We fetch upcoming events when your frame displays the calendar screen; we store a connection token, and we do not store, share, or analyze your calendar events beyond rendering them for your device. You can disconnect Google Calendar at any time in the app, which deletes the stored token, or revoke access from your Google Account settings.

Ever Frame's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

What we do not do

• We do not sell your personal information.
• We do not show advertising or share your data with advertisers.
• We do not use your photos or calendar data to train anything or for any purpose other than displaying them on your frame.

Third-party services

Weather data is fetched from Open-Meteo using the city coordinates you configure. Our servers are hosted by DigitalOcean in Toronto, Canada. DNS and network protection are provided by Cloudflare.

Data retention and deletion

Your content stays in your account until you delete it or your account. To delete your account and all associated data, contact us at the address below and we will complete the deletion within 30 days. Database backups age out within 14 days.

Cookies

The web app stores a login token in your browser so you stay signed in. The marketing site sets no cookies and uses no analytics trackers.

Contact

Questions or deletion requests: [email protected]